Most retail in Kathmandu closes between 8 and 10 PM. Raksi Hour runs from 10 PM to 4 AM, seven nights a week — which means the hours we cover are almost exactly the hours when nothing else is open.
That is the whole reason the service exists, and it is worth being precise about, because “late night” means very different things to different people.
What is open, and when
| Roughly | What is still open |
|---|---|
| Until 7–8 PM | General shops and most neighbourhood stores |
| Until 9–10 PM | Larger stores, some Thamel shops |
| 10 PM – 4 AM | Raksi Hour, and not much else |
| After 4 AM | Nothing. Wait for morning |
Thamel runs later than the rest of the valley and always has, but “later” still means the shutters come down well before the night is over. Everywhere else — Baneshwor, Chabahil, Maharajgunj, the Lalitpur side — goes quiet considerably earlier.
How the window actually works
We start at 10 PM. Not 9:45. Messages sent earlier are read and queued, and the first runs go out shortly after ten.
We stop taking orders at 4 AM. An order confirmed at 3:50 AM gets delivered. A message arriving at 4:15 gets answered the following night.
The busiest hours are 11 PM to 1 AM. If you know you will want something at midnight on a Friday, messaging at 10:30 rather than 12:05 is the difference between thirty minutes and an hour.
If you have missed the window
Nothing is open, and anybody who tells you otherwise is guessing. The realistic options are the hotel front desk if you are staying in one, or waiting until morning.
What does work is planning for it. If a night looks like it might run long, order before 3 AM rather than hoping.
Where we cover
Every area we serve and its typical run time is on the delivery areas page, with a page for each one. Coverage inside the ring road is the same every night; the longer runs out toward Chabahil depend a little on the hour.
How to order
A WhatsApp message to the number on the site. No app, no account, no signup. The full walk-through is in how ordering works.